Who we are
First things first: we value your privacy tremendously. We mean it, even if that’s what all of these notices seem to be saying. By utilising 1st Place Business Travel Services, you are putting your trust in us, and we appreciate that. This indicates that we are dedicated to preserving and protecting your personal information. We are open and honest about how we handle your personal data, and we operate in our clients’ best interests.
This accessible and transparent document, also referred to as “this Privacy Statement” or “our Privacy Statement,” explains how we use and handle your personal data.
What kind of personal data do we collect?
Without information, we are incapable to assist you in planning the ideal trip, thus when you use our services, we require specific information from you. Usually, this information is standard: name, desired contact information, names of companions, and payment details. You may also want to include any further details about your forthcoming trip, such as the time you plan to arrive.
Furthermore, we gather data from your computer, phone, tablet, or other device used to access our services. This contains your language preferences, your IP address, and the browser you’re using. Additionally, there are times when we automatically gather additional information or when we get information about you from other sources.
A closer look of what we gather is provided here
Personal information you provide to us
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We may also need your home address, phone number, payment details, date of birth, current location (if you are using on-demand services), the names of the passengers you are travelling with, and any special requests you may have for your trip (like dietary or accessibility needs), depending on the details of your trip reservation.
Personal data we collect automatically
We automatically gather certain information when you browse our websites or apps, regardless of whether you ultimately make a trip reservation. This includes the IP address you use to access our services, the time and date of your visit, and details about the hardware and software on your computer, including the operating system, the web browser you use, the version of the software and applications you use, and the language settings. We also gather data about the pages you have been shown and the clicks you make.
Why do we collect and use your personal data?
Trip Reservations: In order for us to provide this service to you, we must first use your personal data to complete and manage your online trip reservation. This entails communicating with you on your travel reservation, including reminders, modifications, and confirmations (which may, if necessary, involve supplying you with an evidence of purchase or payment). In rare circumstances, this can also entail processing your personal information in order to facilitate online check-in with the travel provider or handling personal information for potential damage deposits.
Account features: On our website or apps, users of Booking.com can register for an account. We run this account using the information you provide, giving you access to many helpful features. You may quickly adjust your personal settings, make future trip reservations, take advantage of special deals, and manage your current reservations.
Customer support: We are here to assist you 24 hours a day, 7 days a week, and offer international customer care in more than 20 languages from our local offices. Giving our worldwide customer support team access to pertinent information, such reservation or user account credentials, enables us to assist you when you need it. This involves answering any questions you may have regarding your trip reservation (or any other questions, really) and assisting you in getting in touch with the appropriate trip provider.